I bought a new phone today and am unable to water my lawn and vegetable garden because the app asks for a password, which I have forgotten.

I have tried number of times to get it to open up with a new password and the app still does not go back to normal.

Please call me on my cell phone.  209-482-0316

I would like to be able to get this to work because it is getting hot in California.  It is to be in the 90's tomorrow.

Linda Lundgren

Why netro don’t have notifications when it’s watering. Begging and end like wother. Orbits b havy and RainMachine 

Hi,

Firstly, I have a Sprite and love it! Easy to install, easy to set up and I'm really impressed with it.

I have a smart water meter so I know exactly how much water each zone uses and I can see that the Netro Sprite's estimate of water used during irrigation is about 75% of the actual usage as reported by my water meter.  This means that I am probably over watering.

Is there an easy way in the app to calibrate the expected flow rate (litres/minute) of a zone's sprinklers such that the smart algorithms deliver closer to the amount of water they think is needed?  Or put it another way, instead of calculating it needs to run a zone for say 10 minutes, they would just run for 7.5 minutes.

I have a delay set on 5 days, I try to change it to reduce to 1 day but the system stay on 5

Please renew the certificate so our app works again..  

Maybe you need to set a reminder around this as this seems to be a reoccurring problem.

The certificate has expired. Please renew it asap as we are not able to access to the app

Hello all,

While installing the app, we couldn't choose our location (Curacao) so we filled in Miami, FL. Is there a possibility to change country after all? I can find where to change it in settings but it's not allowing me. Can someone help me out?

Many thanks.

Hi,

I have 9 zones but 2 of them are not popping up for watering. I can see water is coming out from the ground but not through sprinklers. I have unplugged Netro device and plugged it back but still those 2 zones are not working.

Any help will be appreciated.

How do I rename one of my controllers ? Thanks. 

Come si cancella un inserimento del ritardo?

Is it possibile to invert the zone order? I mean start from zone 6 to zone 1 

I’m upgrading from my Netro Sprite to a Netro Spark. I have very complicated watering schedule and I have 12 zones already programmed and set. I prefer to not have to sit there and reprogram everything manually. Is there an option to backup and restore my water programs and zones?

I’m upgrading from my Netro Sprite to a Netro Spark. I have very complicated watering schedule and I have 12 zones already programmed and set. I prefer to not have to sit there and reprogram everything manually. Is there an option to backup and restore my water programs and zones?

We just have 2 inches of rain.  I do know why it watering this morning.  Any ideas?

So happy with how this works. 

Everything works nicely but I noticed a weird issue: I was waiting to fine tune the dripping installation and when the app said Next watering in 1 minute, it was not. Kept saying 2 minutes, then 3, then 5... 

Finally it started some 20 minutes later than scheduled. And the zones were not matching with the real order. In my app it's zone 1, then 2, etc and the app was saying now watering zone 3, next 7, next 2 but surprisingly, the zones were being watered correctly.

Apart from that, it's working great. Thanks.

This sounds silly but with most apps offering a dark mode now it'd be nice to get a dark mode option in the netro app. Kinda tired of burning out my eyeballs when I launch the app later in the evening. 

Tyvm

Hi, I bought 2 Whisperer sensors and when I try to connect to the Netro Wifi, it doesn't show up in my Wifi networks.  The other one showed up no problem.  Is there a factory reset option?

I have problem connecting netro whisperer gen 2.

I already try with 2.4 wifi but at the end failed.

Any suggestion?

Any issue with iphone 14?

Dear support,

I’ve just bought and installed the sensor and I’m unsure (and other articles haven’t cleared this) which would be the right setting for the watering adjustment. I’ve set 80% to Skip and 20% to Add. This is for a grass lawn. Is this right?

Thank you