My controller Sprite-6 is connected with wifi: solid light. The Web app shows that it's running and watering fine (see attachment), but the android app (version 3.0.0) cannot connect to the Sprite-6 and always says "offline". I tried to uninstall and re-install it, but no luck. I also tried installing the iphone app on my wife's iphone, but it's the same. I don't know what's wrong, there's no error message. Is there going to be an updated version of the app to fix this issue? What can I do to resolve this problem?

After app update I’m not able to login. Yes, the id and password are correct. Netro, I need this fixed.

i can't connect wifi for sprite 6 . product
The wifi I connect to is 2.4G, still using it normally before the app is updated

is there any way to fix this as i'm a seller and my customers are constantly responding to this but can't fix it.

Before the update you could water a zone on demand. Where did that feature go?

I have 2 Pixies and both are on smart schedule. However, one has been acting up and showing a yellow triangle without any explanation for every other run.

Example:

Pixie 1 - Nov 24 - Good run

Pixie 2 - Nov 24 - Good run

Pixie 1 - Nov 26 - BAD run - yellow triangle

Pixie 2 - Nov 26 - Good run

Pixie 1 - Nov 28 - Good run

Pixie 2 - Nov 28 - Good run

Pixie 1 - Nov 30 - BAD run - yellow triangle

Pixie 2 - Nov 30 - Good run

Why would this happen????  I have cameras and PIXIE 1 DID NOT RUN on 26th and 28th.

Thanks.

My Pixie can't enable manual mode, when i manually launch the app it says "Pending" and it doesn't work

Hello,

why I can not see my currency (Euro) in the earning tab of the app?

Thank you 

I recently bought a whisperer and for the first few days it worked perfectly but now it consistently reports the temperature as being over 300 degrees celcius, and soil moisture at 0% even while it has been raining here for a week.

I've tried relocating the whisperer and deleting and re-setting it up twice but get the same result.

I'm unsure what else to try. Does anyone have advice or a fix for issues like this?

Thanks.

Hola les cuento mi experiencia con Netro, trabajo actualmente en el estado de Nueva York, y tengo 500 plantas de bluebery en Chile souh America, y lo controlo desde acá, he tenido excelentes resultados con el sensor de humedad, me hubiese gustado que el sensor fuera más largo, pero con el actual se ha manejado perfecto, también creo que deberían diseñar una caja más robusta para exteriores, estoy muy feliz con la aplicación con el equipo y el sensor. 

Hi 

All my whisperers after few months of use has started peeling off the solar panel protection. At the same time they have started to fail.

Is this a recurrent issue? Is this bad quality? 

They haven’t lasted much…

Thanks

I bought two whisperers in May this year. The one that got less sun has has depleted its batteries to 0 and will not recharge in clear (albeit Autumn) skies - it it defective? It doesn't even appear to want to charge.

Thanks

Do you have a phone number I can call you and talk to an agent?

Hi. I have attached pictures of my screen that show that the app is repeating waterings on the same day,etc.  This doesn’t seem correct (they are drip irrigation zones)?

Did I set it up incorrectly?

Thanks 

I wanted to do a blowout for the winter . It was rainy today and i manually put the zone on . No water was coming out , the heads did not pop out , but the timer was counting down . Is this because it was raining ? How do i override that 

Erreur 4847 ? C'est quoi

Are there any issues with the Netro forecast function. I'm on the Beta version 3.0.0 and mine is not showing the forecast. The last data that was present was yesterday(Nov 6). 

The app interface just changed and I can’t see how to do a manual zone start. The play icon isn’t there. 

La nuova interfaccia fa pena!!!

Per agire in manuale ci ho messo 10 minuti X capirete dove l’avevano messo!!!

È molto meno intuitiva, poi che mi facciano vedere la foto delle piante non importa!!! Manco posso mettere le mie!! 

The home page does not show the usual info

- no info from whisperer which is working (blue light)

- no info from the controller which is also  working (solid green light)

Deleted the App and installed it again

Nothing changed

Can you run two zones at once?